Bring down the temperature in the room

WordTrails is a highly effective, efficient and sustainable de-escalation and disarmament tool.
WordTrails brings tensions down markedly and quickly by simply creating and holding conditions in which a player, even if they are playing alone in a room by themselves, feels increasingly listened to, heard and understood. No matter what.
This sense tends to increase as the game proceeds, and is hightened over repetitions of play.
We sometimes get asked,
Does WordTrails help with escalation in real time?
While escalation can be difficult and triggering, it can also provide real information in the moment for couples to work with.
With WordTrails, any natural escalation is engaged with in a highly neutral and empathetic environment. Any “he said, she said” cannot stand up in light of the information available, which is now laid out right there on the table, in living color. Not with any sense of blame or shame – no one need say anything. It’s just there, on the table, for everyone to see and consider.
A beautiful thing has become more and more clear to us, over four years of play:
People arrive to WordTrails different every time.
Each time a player returns, WordTrails will be there for a brand new exchange, endlessly ready to meet them where they are and be curious with them about what feels possible.
Three Stories: From Separation to Connection
Designed to help people understand and get comfortable, through imagining what play will be like.
“Improving communications across my leadership team and throughout our firm is a top priority. Thank you to our friends at WordTrails for guiding us through this experience and helping us better understand the importance of clarity, alignment, and authentic connection in every conversation.”
– Philip Foss, Chairman & CEO OPTIS Group Holding, LLC
“WordTrails offers mediators an invaluable tool. It creates an experience in which solutions-orientation becomes an actual true and felt state that lasts far beyond the end of the meeting. Because it offers the experience of being fully seen and heard, it often creates a permanent shift out of resentment and anger, into a willingness to listen and engage.”
– Dr Stefanie Bennett, PhD